Terms of Service

These Terms of Service (“Terms”) govern your access to and use of GridSolve, including our website, interconnection capacity explorer, analytics, and related services (collectively, the “Service”). By creating an account, checking the agreement box at registration, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, you may not access or use the Service. We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance of the revised Terms.

You must be at least 18 years old and capable of forming a binding contract to use GridSolve. The Service is not directed to children under 13, and we do not knowingly collect personal information from children (COPPA). By registering, you represent that the information you provide — including your name and date of birth — is accurate and that you meet this eligibility requirement.

GridSolve provides analytical tools and modeled estimates related to electric grid interconnection capacity, queue dynamics, and substation suitability. Outputs are derived from third-party datasets, statistical models, and assumptions documented in our methodology.

The Service is provided for informational and planning purposes only. It does not constitute engineering advice, legal advice, investment advice, or a guarantee of interconnection availability, cost, or timeline at any specific location. You remain solely responsible for any siting, interconnection, or commercial decisions you make.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at adevlekar@grid-solve.com if you suspect unauthorized access.

You agree not to share accounts, scrape or bulk-export data beyond permitted use, reverse engineer the Service, interfere with its operation, or use it in violation of applicable law or third-party rights.

You may use GridSolve only for lawful business or research purposes consistent with these Terms. Prohibited uses include attempting to bypass access controls, reselling raw data or model outputs without authorization, submitting false registration information, and using the Service to develop competing datasets derived from unauthorized extraction.

GridSolve does not currently charge a subscription or other fee to use the Service. If we introduce paid plans, the price, billing period, auto-renewal terms, and how to cancel will be displayed immediately adjacent to the purchase button before you pay, as required by California's Automatic Renewal Law and similar statutes. We will not enroll you in an automatically renewing paid plan without that disclosure and your affirmative consent.

If paid plans are offered to customers in the EEA/UK, applicable VAT will be collected at the rate of the customer's country from the first euro of taxable supply. Where we have economic nexus in a U.S. state that taxes SaaS, we will collect that tax. EEA consumers would retain any mandatory 14-day withdrawal right unless a permitted waiver is obtained at checkout.

GridSolve, its software, visual design, documentation, and proprietary model outputs are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes during your subscription or authorized access period.

Third-party data incorporated into the Service remains subject to its respective licenses. Nothing in these Terms transfers ownership of underlying source datasets to you.

If you believe content on the Service infringes your copyright, send a notice that complies with 17 U.S.C. § 512 to our designated agent as described on our DMCA page. Repeat infringers may have accounts terminated.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. MODEL ESTIMATES MAY BE INCOMPLETE, OUT OF DATE, OR INACCURATE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIDSOLVE AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles, except where mandatory consumer protection laws apply in your jurisdiction.

Except for claims that may be brought in small-claims court or actions to protect intellectual property, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.

YOU AND GRIDSOLVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

If you are a consumer in a jurisdiction that does not allow mandatory arbitration or class waivers, this section applies only to the extent permitted by that law.

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue the Service. Provisions that by their nature should survive termination — including disclaimers, limitations of liability, arbitration, and intellectual property — will survive.

Questions about these Terms: adevlekar@grid-solve.com